Net Promoter Score (NPS) ready to use in minutes.
Unlock customer insights fast with our easy-to-use NPS tool. Set up, launch, and measure customer loyalty effortlessly to fuel your business growth.
80% of all companies fail because they never talk to their customers.
Have you ever asked your customers about your product and what they want to improve?
Engage your customers with NPS surveys to understand their needs and improve your product. Avoid high churn rates by getting the insights that matter most—before it´s too late.
You constantly build
High churn rate
Quit project
Boost Customer Loyalty:
Understand What Drives Satisfaction with NPS Surveys
Collect user feedback
Gain Valuable Insights to Improve User Experience and Increase Customer Satisfaction.
Prioritize feedback
Understand User needs and transform User Feedback into Business Growth.
I would love if you could add an integration to Zapier
Florian van Hoff
Love your product so much! 🚀
Meike Schmidt
Had some major trouble with your checkout. Please fix!
Adriano Seveilliari
Could not find the feature to add a custom domain
Severin Piech
Integrated in minutes
Integrate within 5 minutes to Stripe, ReactJs, NextJs, Javascript, your Website (Wordpress, Html, Wix, Squarespace and many more).
Send after payment
Send a NPS Questionnaire after a successful payment.
Send after payment
Send a NPS Questionnaire after a successful payment.
Use NPS-Hero within your NextJs app
Show a NPS Questionnaire within your NextJs app.
Use NPS-Hero within your NextJs app
Show a NPS Questionnaire within your NextJs app.
Use NPS-Hero within your Website
Show a NPS Questionnaire on your Website.
Use NPS-Hero within your Website
Show a NPS Questionnaire on your Website.
You want to use NPS-Hero by Webhooks
Just send us an Event and we trigger an NPS Questionnaire by E-Mail.
You want to use NPS-Hero by Webhooks
Just send us an Event and we trigger an NPS Questionnaire by E-Mail.
Use NPS-Hero within your ReactJs app
Show a NPS Questionnaire within your ReactJs app.
Use NPS-Hero within your ReactJs app
Show a NPS Questionnaire within your ReactJs app.
Discover the right ideas
Instead of prioritising the wrong things, find out what your users really need to stay.
All you need to gain inside from your customers
and get your product to the next level.
- Quickly create and customize your NPS surveys. Embed them into your product (by our NPM-Library, E-Mail, our static HTML-Page, etc), send them to customers, and instantly access feedback via our interactive dashboard.
- Gain valuable insights from detractors to identify areas for improvement and enhance user experience. Of course, you can customize the questions within the questionaire.
- Easily manage survey respondents with NPS-Hero’s secure and flexible. Our platform ensures that your customer data remains protected with enterprise-grade security, so you can focus on collecting feedback without worry. Data Compliance: We ensure compliance with global data privacy regulations like GDPR to keep your surveys secure.
- Make your surveys truly yours. With NPS-Hero, you can fully customize your surveys to match your brand’s identity—no coding skills required. White-Label Surveys: Add your logo, and messaging to create a consistent brand experience for your customers.
Pricing
Gain inside with NPS-Hero, the best NPS-Tool at a fraction of the costs.
With plans starting at just €49/month, NPS-Hero offers you the power to collect unlimited feedback without breaking the bank. Whether you´re a startup or an enterprise, there´s a plan that fits your needs.
Starter
Perfect for small projects
$99
€49
EURO/month
- NPS surveys
- Test 7 days for free
- Seamless integration with NPM Plugin into your SaaS Tool
- Send E-Mails by webhook
- Survey Site
- Fair usage - we won't limit E-Mails, Questionnaires or response counts as long as you don't misuse it.
Pro
For growing businesses and Enterprises
$179
€99
EURO/month
- NPS surveys
- Test 7 days for free
- Seamless integration with NPM Plugin into your SaaS Tool
- Send E-Mails by webhook
- Upload CSV Contact Lists
- Survey Site
- No Branding
- E-Mail Support
- Fair usage - we won't limit E-Mails, Questionnaires or response counts as long as you don't misuse it.
How we compare to others?
other tools
- pay for every response
- 299$++ per month (at 1000 responses a month)
- No Data Export - your data is locked in
- endless hours of integration work - no NPM Plugin
- forget about a Stripe integration
- pay for every NPS Questionnaires you share/send
- no Webhook integration
- random Questionnaire Tool you can somehow make to work as NPS
- no Javascript Plugin for your website
What you get with NPS-Hero
- Unlimited responses
- 49€/99€ per month
- CSV Export
- NPM Plugin - integrate in minutes not hours
- Stripe integration - send NPS surveys after successful payments
- unlimited NPS Questionnaires
- unlimited E-Mails
- Webhook integration
- specialized NPS Tool
- Javascript Plugin for your website
Join 627 Companies and Indie-Developers using our tools to boost your customer loyalty and retention!
Don't believe our words - read what they have to say about NPSHero.
As a startup company it is crucial for us to stay connected with how satisfied our customersre while also ensuring that our operations run smoothly. The NPS survey tool we implemented went above. Beyond what we had hoped for. Incorporating it into our system through the NPM plugin was a process and being able to dispatch surveys via webhook straight, from our platform has proven to be extremely valuable. The survey website is easy to navigate. The absence of any branding allows us to uphold a brand image. Furthermore the fair usage policy allows us to collect feedback without concerns, about restrictions or extra charges.The email support has been outstanding well, with useful responses.
Kevin R., CEO of InnovateHub@innovateHub
As a product manager at a rapidly growing SaaS company, we needed a reliable way to get customer satisfaction without taking days to implement. The easy integration of the NPS survey tool with our existing ReactJS Frontend was a game-changer. What we also use is the option to send surveys to customers directly through webhooks, saving us a ton of time. Plus, the no-branding feature gives our surveys a professional look, and the unlimited emails and responses are a huge relief—we never have to worry about hitting any limits. Highly recommend!
Jamie L., Product Manager at TechStream@tech_stream
Our team was on the lookout for a survey tool that didn't feel like it was limiting us with hidden caps or restrictions. We are happy we found NPS-Hero. We can send as many emails and questionnaires as we need, without constantly worrying about extra costs or hitting limits. The integration with our SaaS tool was flawless thanks to the NPM plugin, and the email support is quick and responsive. Love this tool.
Maria P., Customer Success Lead at CloudWave@cloudWave
Developers
Built for developers, by developers.
We spend an insane amount of time making the platform a joy for every Developer to work with.
We've got you covered with the most common features you need to build NPS-Hero into your app within minutes.
Javascript
- Just include a script tag in the head of your HTML file
- No need to install any dependencies
- Works with any Website or library
FAQ
Frequently Asked Questions
- NPS Questionnaires by NPM-Plugin, E-Mail by Webhook, Questionnaire Website you can reference and send to your customers and of course a Dashboard including the option to Download all responses as CSV-File.
- ReactJs, NextJs, Angular, Javascript, Wordpress, Shopify, Carrd, Webflow, Bubble, Wix, etc. are all supported. If you can add a code snippet (script) to your website, you can use NPS-Hero.
- You don't need to. The easiest option is to copy and paste a small code snippet in your website <head> tag. HTML, Wordpress, Shopify, Webflow, Bubble, Wix, etc. are all supported.
For Stripe Integration we provide a Step-by-Step Guide and the best you won't need to code there either.
If you can code - you can also use our NPM Library and integrate NPS-Hero super easily within your product, ReactJs, NextJs, Angular, Javascript, Flutter, etc. - Nope. We check the referenceId and customOrUserIdentifier fields - if previously a responds was registered for this combination nps-hero won't show any request anymore.
- Yes.
- Yes we integrate Stripe. Check our guide on the developer Page.
- Sure thing - here you'll find some additional details: Check our guide on the developer Page.
- Cool, contact us by E-Mail: support@nps-hero.com